Frequently Asked Questions

Everything you need to know about shopping at N-Hype

Are all products sold on N-Hype authentic?

Yes, authenticity is our top priority. Every item undergoes a rigorous multi-stage inspection process by our expert team to ensure it is 100% genuine before it is listed for sale.

How long does shipping take?

Standard domestic orders are typically processed within 1-3 business days. Shipping times vary by location, but most customers receive their orders within 5-7 business days. Express shipping options are available at checkout.

What is your return policy?

We offer a 14-day return policy for items in their original, unworn condition with all N-Hype security tags attached. Please note that certain limited-release items may be final sale.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.

How do I know which size to choose?

Sizing varies by brand. We provide a detailed size guide on each product page. If you are between sizes for sneakers, we generally recommend sizing up by half a size for the best fit.

Do you ship internationally?

Yes, N-Hype ships to over 50 countries worldwide. International shipping costs and delivery times are calculated at checkout based on your specific location and local customs regulations.